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Machine Parts & Spare Parts

Replacement parts and wear components for Path Pack horizontal packaging machines.

Support SectionIdentify · Request · Plan

Before Requesting a Part

Three identifiers make a parts request complete.

To identify the correct component, provide the machine model and serial number whenever possible. Parts and assemblies are qualified per machine generation and configuration — two visually identical parts are not automatically interchangeable.

  • Machine model
  • Serial number
  • Part number
  • Part name
  • Quantity
  • Photo
  • Problem description
Identification Tip

Photograph the machine nameplate — model and serial number in one image — and photograph the part installed: one wide shot plus one close-up. These two images resolve most identification questions in the first reply.

Request

Need Help Identifying a Part?

Submit the request form — or contact technical support first if the part is not yet identified.

Machine model is required.

Serial number is required.

Check the part and your spare parts documentation.

Part name is required.

A valid email is required.

Up to 5 files, 8 MB each — sent with the request.

Name is required.

Delivery: posts to /api/contact (Cloudflare Pages Function) → Resend → info@path-pack.com. The API key lives only in the server-side RESEND_API_KEY environment variable.

Not sure which part?

If the part cannot be identified from the documentation, send what you have:

  • Machine model + serial number
  • Photos of the part in position
  • Description of the problem

Technical support will identify it with you before anything is quoted.

Contact Technical Support →

Need help identifying a part?

Submit the request form with the machine details — identification comes before quotation.