TROUBLESHOOTING · SERVO & MOTION
Inconsistent Package Length
Package length is produced by the coordinated film feed and cut. When length varies with an unchanged recipe, the cause is mechanical (film slip), measurement-related (encoder), or a film-side behavior change.
Problem
Measured pack length drifts or varies package to package. The trend may correlate with speed, reel diameter, or a film batch change — the pattern is the fastest route to the cause.
Possible Causes
- Film slip at the feeding rollers — worn, contaminated or insufficiently pressed.
- Film feed encoder signal issues.
- Tension behavior changed with a new film batch or reel size.
- Mechanical backlash in the film feed path.
- Registration corrections masking a primary length error.
What to Check
- STEP 1Measure the pattern.Log lengths of consecutive packs: slow drift points to tension or reel effects; random scatter points to slip or measurement.
- STEP 2Inspect feed rollers.Check for glazing, product residue, and pressure per the machine manual.
- STEP 3Verify encoder mounting and cabling.Confirm the film feed encoder is securely fixed and its cable undamaged.
- STEP 4Correlate with film changes.Check whether the variation began with a new film batch or reel size.
- STEP 5Rule out registration interaction.Observe raw length behavior to separate registration correction from primary feed error.
Corrective Actions
- Clean or recondition feed rollers and record the intervention.
- Qualify each new film batch with a measured sample run before production.
- Keep a length trend log per product — it shortens diagnosis dramatically on recurring issues.
- Secure or service the encoder mounting where movement or damage is found.
When to Contact Technical Support
Contact Path Pack with your length log, film specification and speed when variation persists after roller service and batch qualification, or when encoder or drive components are suspected.
Information to Provide
- Machine model
- Serial number
- Film specification
- Production speed
- Photos / video
- Alarm information